Are you wondering how to cancel a silver singles subscription? Well, we’re here to answer your questions!
We’ll walk you through the process of canceling your SilverSingles Membership.
How To cancel a Silver Singles subscription?
If you want to cancel your Silver Singles Premium membership and turn off the automatic renewal feature, you can easily do so by using the online cancellation form: https://www.silversingles.com/client/settings/cancellation
Here are the steps to follow after logging into your profile:
- Go to the menu and select “My Account” and then “Membership”.
- Click on the cancellation link labeled “Cancel”.
- Choose your reason for cancelling and click/tap “Continue”.
- Enter your password and click/tap “Confirm”.
By completing these steps, you can successfully cancel your Silver Singles Premium membership and prevent any future automatic renewals.
What happens when you cancel a Silver Singles account?
When you cancel your Premium membership to SilverSingles, you will not receive further subscription charges. Your Membership ends immediately, and your account will be disabled shortly after.
If you have any questions or concerns regarding your Silver Singles Premium membership or the cancellation process, you can reach out to Silver Singles using our Contact Form or by calling our toll-free helpline at (001) 800 942 5989. Silver Singles’ helpline is available Monday through Friday from 8am to 5pm (MT).
After successfully following the cancellation steps outlined above, you will receive a confirmation email from Silver Singles. You will continue to have access to all the Premium features until the end of your subscription.
If you encounter any issues such as seeing the message “Your cancellation is not yet completed”, please contact Silver Singles’ Customer Care team to finalize the cancellation process.
Silver Singles is always here to help you, so please don’t hesitate to reach out if you require any assistance. Additionally, you can find further information regarding the cancellation notice period in Silver Singles’ Terms and Conditions.
If you ever wish to reactivate the auto-renewal feature, you can do so by going to “Membership” and clicking/tapping on “Reactivate”.
How to ask for a refund on a Silver Singles subscription?
As an existing Silver Singles Premium member, you may cancel your Membership at any time.
To receive a full refund, don’t hesitate to get in touch with customer service and include the following information:
- Your billing details including name and address.
- The date on which you canceled your subscription. Yours is reflected online in ActionPlus; however, if you didn’t maintain a full log of all dates that you accessed our website for reading content, please provide your dates for cancellation as well.
- A brief explanation of why you should receive a full refund for our Premium membership fees (if applicable). Please be detailed in your explanation to address any concerns with the credit company and PayPal.
- A complete log of all dates you accessed the Silver Singles website for reading content and a statement that you still have access to the Silver Singles website. This can be done by visiting your account settings.
Whether or not you would like the credit card company to process a refund for your outstanding balance and other accompanying fees (e.g., PayPal chargeback fees).
Some credit cards require an email address to request a refund, so please include an email address in your request and any information that may help us verify your identity. 9 times out of 10, we can respond with an immediate response that includes any necessary instructions.
Can’t cancel a Silver Singles subscription
You can only cancel your SilverSingles Premium membership by logging in to your account. We do not accept cancellations by phone, email, or fax.
If you’re trying to cancel a subscription and there’s a balance due on your credit card, we can only process the payment as long as we have an active Premium membership in your account. Please note that you won’t be charged if we don’t have access to your account.
And remember – you only receive a full refund if you cancel within 12 months of the billing date. After cancellation, a single charge is applied directly to the credit card used on signup, so please check all receipts for any pending charges before making any payments for a canceled membership.
Other information related to canceling a Silver Singles subscription
The link to the cancellation form is available under the Member/Billing tab. You will be able to access this link AFTER you cancel your subscription using the “Cancel” button. This is not a way to cancel your subscription, and it’s just a reminder that you’ve canceled your Membership until we receive confirmation from you.
If for some reason, you cannot access your account online via My Account, then please get in touch with the customer service, and they will be happy to assist with any questions you may have regarding canceling your SilverSingles Premium membership.
Silver Singles account credit card chargeback information: We don’t have any automatic notifications if a credit card owner makes a claim or initiates a chargeback.
Final Thoughts
SilverSingles is a fun and safe place for people over 50 to go online. We’ve kept the process simple, low cost, and easy to understand over the years, which helps our members feel comfortable browsing freely on SilverSingles.
Please contact us if you’d like to cancel a Silver Singles subscription. We’ll be happy to assist with any questions you may have regarding canceling your SilverSingles Premium membership.
To make sure that we are not charging your credit card again, please check your PayPal account and make sure there’s not a pending charge against your credit card for Silver Singles.
