<\/span><\/h2>\nWhen you first purchased your JDate subscription, autorenewal will have turned on<\/strong>.<\/p>\nIf you purchased your subscription to JDate using the website or the app on an Android device, you can easily turn off the autorenewal feature before the renewal date of your subscription.<\/p>\n
Cancelling your JDate subscription could not be more simple. It just takes four steps:<\/p>\n
\n- Firstly, if using the website click the photo thumbnail, or alternatively\u00a0<\/strong>if you are cancelling using the app, before selecting the option ‘Account Settings<\/strong>‘.<\/li>\n
- Click the option ‘Manage Subscription<\/strong>‘.<\/li>\n
- Click the option ‘Stop Subscription<\/strong>‘. This will securely prevent any future billing to your account.<\/li>\n
- Lastly, choose the reason why you are cancelling your JDate subscription, before clicking ‘Continue<\/strong>‘ and finally clicking ‘Stop Subscription<\/strong>‘.<\/li>\n<\/ol>\n
You may have first purchased your JDate subscription using the iOS app<\/strong>. JDate themselves are unable to manage purchases made through iTunes, and you will not be able to cancel your JDate subscription using JDates in the circumstance. Instead, you will need to manage your subscription using your iTunes account.<\/p>\nFor help with cancelling or managing your iTunes subscription, access the iTunes support page for further assistance at: https:\/\/support.apple.com\/en-us\/HT202039<\/p>\n
<\/span>What happens when you cancel a JDate subscription?<\/span><\/h2>\nHopefully, you have already found the simple instructions above easy to follow, and have successfully cancelled your JDates account.<\/p>\n
If you have successfully followed the steps above and have been able to cancel your JDates account, you should receive a confirmation email from JDates, explaining that your subscription has been cancelled.<\/p>\n
Remember, you will be able to access and make use of all of the paid features on the JDates site until the end of your subscription.<\/p>\n
If you purchased your JDate subscription using the iOS app and need assistance after cancelling your subscription, you will need to manage this using your iTunes account, or by accessing the iTunes support page at https:\/\/support.apple.com\/en-us\/HT202039.<\/p>\n
After cancelling your subscription, you may decide that you would like to turn on the auto-renewal feature once again. Doing this is quick and easy:<\/p>\n
\n- Firstly, if using the website click the photo thumbnail, or alternatively; <\/strong>if you are cancelling using the app, before selecting the option ‘Account Settings<\/strong>‘.<\/li>\n
- Click the option ‘Manage Subscription<\/strong>‘.<\/li>\n
- Click the option ‘Restart Subscription<\/strong>‘. This will turn on the renewal feature.<\/li>\n<\/ol>\n
If you complete these steps, your subscription will renew on the arranged scheduled renewal date.<\/p>\n